Services

Quality

Quality is a matter of keeping a promise that the products meet the required specifications and to deliver it on time, and the promise to support the products with reliable and reputable service.

Quality is taken very seriously at PT. Suryakabel Cemerlang. We have a dedicated Quality Control Department, which strictly controls all manufacturing processes. This quality control process effectively assists us in meeting the high quality standards.

We believe that company that keeps its promises, wins a reputation for quality, and will grow and success.

We provide Test Certificate for all cables those are manufactured by us. Our quality objective is to win the trust and confidence of our customers by supplying high quality cables.

The Q.C. activities include:

Preparation of Documents

  • Raw material specification
  • Supplier rating
  • Production in process test
  • Test certificate

Inspection and Testing.

Inspection and Testing is a very important process in cable manufacture. Raw materials, production in process, and finished products must be thoroughly tested to ensure the quality of cables. PT. Suryakabel Cemerlang has a Quality Control Laboratory with well-equipped tools, electrical and mechanical equipments, which capable of any test needed to meet the required cable specifications. The testing equipments are periodically checked and calibrated internally and externally making sure they are accurate and reliable.

Customer Complaints

Quality Control Department is responsible to attend to any complaint concerning the quality of our cables. QC Department will help to examine and provide solution.

Our cables are manufactured in accordance to the SPLN LMK (Indonesian standards), as well as conforming to the standards as follow:

  • SNI: Standard Nasional Indonesia
  • IEC: International Electrotechnical Commission
  • ASTM: American Society for Testing Material
  • BS: British Standards
  • NEMA: National Electrical Manufacturers Association
  • JIS: Japanese Industrial Standard
  • DIN: Deutsche Industries Norm
  • ICEA: Insulated Cable Engineers Association
  • VDE: Verban Deutsche Elektrotechniker
  • SABS: South African Bureau of Standards
  • NF: Norme Franque